Last Updated 31 March 2025
The Insurance Supply Co Ltd
General Insurance:
Public Disclosure Statement
For your reference:
Let us know if you have questions or if there’s any way we can support you!
- Authorised Body: An authorised and registered entity, named on a provider’s license, enabling them to offer licensed services without needing their own license.
- Financial Adviser: A registered and qualified financial adviser with skill, experience and scope in specific market products and financial services.
- Financial Advice: Recommendations regarding suitable financial advice products for you.
- Financial Markets Authority (FMA): NZ’s regulatory body overseeing financial services and securities markets.
Let us know if you have questions or if there’s any way we can support you!
Glossary
- Phone: 098348682
- Website: https://mortgagesupply.co.nz/insurancesupplyco
- Email: supplyme@insurancesupply.co.nz
Financial Adviser
- Name: Paula Barnett
- Phone: 0278802820
- Email: paula@insurancesupply.co.nz
Please see our Adviser Scope of Service document for more information about our services.
Contact Information
Under the Financial Markets Conduct Act 2013, we, Community Broker Network NZ, and anyone advising on their behalf are committed to:
- Giving priority to your interests by taking all reasonable steps to ensure our advice is not materially influenced by our own interests.
- Exercising care, diligence, and skill in providing you with advice.
- Meeting standards of competence, knowledge, and skill as set by the Code of Professional Conduct for Financial Advice Services.
- Meeting standards of ethical behaviour, conduct, and client care as set by the Code of Professional Conduct for Financial Advice Services.
Our Duties to You
If you have feedback or concerns, first please discuss this with your adviser. Additionally, please refer to https://www.cbn.au/cbn-nz-complaints for our full Complaints and Disputes process. We’re here to resolve issues efficiently and transparently.
Complaints Handling & Dispute Resolution
To make payments easier, we offer premium funding, allowing you to pay in instalments. Please note, premium funders charge interest and can cancel policies for non-payment. In these arrangements, the funding company may pay us a commission on the amount funded, with Community Broker Network NZ retaining a portion.
Premium Funding
We may receive a commission from providers based on your premium. If your policy is cancelled, this commission may be retained. Any referral fees we pay to partners are based on commission arrangements. If a conflict of interest arises, we will promptly disclose it and prioritise your interests.
Our advisers are dedicated to acting in your best interests, supported by a conflicts and gifts register to maintain transparency.
Our advisers are dedicated to acting in your best interests, supported by a conflicts and gifts register to maintain transparency.
Conflicts of Interest and Incentives
We earn through a combination of fees and commissions. Fees are based on the time and complexity involved in setting up your policy, and any adjustments or cancellations during the policy term may incur a fee as outlined on your invoice. Community Broker Network NZ retains a portion of these fees for professional support to The Insurance Supply Co Ltd. Any additional charges, like credit card fees, will be disclosed in our recommendations.
Fees, Expenses, or Other Costs
Our advisers are skilled in providing guidance on a variety of insurance products—commercial, domestic, and personal, often grouped as Fire and General Insurance. We’re here to help you protect your income, assets, and liabilities, reducing the financial impact if the unexpected happens.
We focus solely on General Insurance and do not offer advice on Life and Health Insurance, Investments, Kiwisaver, Medical Insurance, or Mortgages. However, if you need advice on these products, we’re happy to connect you with a trusted specialist.
Currently, there are no limitations on our advice scope. Should any arise, we will inform you transparently.
Community Broker Network Ltd t/a CBN NZ is affiliated with Steadfast NZ Limited (Steadfast), which supports us in delivering high-quality advice through purchasing advantages and enhanced service support.
Our financial advice spans a variety of products from New Zealand-based and international providers. Here are some key offerings:
Through our Providers:
We focus solely on General Insurance and do not offer advice on Life and Health Insurance, Investments, Kiwisaver, Medical Insurance, or Mortgages. However, if you need advice on these products, we’re happy to connect you with a trusted specialist.
Currently, there are no limitations on our advice scope. Should any arise, we will inform you transparently.
Community Broker Network Ltd t/a CBN NZ is affiliated with Steadfast NZ Limited (Steadfast), which supports us in delivering high-quality advice through purchasing advantages and enhanced service support.
Our financial advice spans a variety of products from New Zealand-based and international providers. Here are some key offerings:
- Domestic Property and Contents Insurance· Business and Commercial Packages
- Liability Insurance
- Motor and Vehicle Insurance
- Cyber and Data Protection
- Specialised Plant and Equipment
- Travel Insurance
- Contract and Project Insurance
Through our Providers:
- AIG Insurance New Zealand Limited
- Ando Insurance Group Limited as Underwriting Agency for The Hollard Insurance Company Pty Limited
- Chubb Insurance New Zealand Limited
- Classic Cover Insurance underwritten by Lumley, a business division of IAG
- Dual New Zealand Limited as Underwriting agents for HDI Global
- Market Lane Insurance Group (NZ) Limited
- QBE Insurance (Australia) Limited
- Star Insurance Ltd as Underwriting Agents for Vero Insurance New Zealand Ltd
- Vero Insurance New Zealand Limited
- Vero Liability Insurance Limited
- Vero Marine Insurance, an operating division of Vero Insurance New Zealand Ltd
- Zurich Australian Insurance Limited (ZAIL)
- And more
Nature and Scope of Our Advice
At The Insurance Supply Co Limited, we’re proud to operate as a registered financial advice provider (Authorised Body) under a full license granted on 31-Mar-2025, with registration number FSP189624. Our work is regulated by the Financial Markets Authority (FMA). You can explore more about our registration here.
Our team at The Insurance Supply Co Limited (or simply “we” or "us") are authorised to deliver financial advice services under the Financial Advice Provider Class 2 License held by Community Broker Network Ltd t/a CBN NZ, FSP registration number FSP1003687.
Licensing Information